Privacy Policy
Effective Date: September 20, 2022
Last Updated: September 20, 2025
At Viso Cigar Lounge, your privacy is important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://visocigars.com.
Who We Are
Our website address is: https://visocigars.com.
We are a family-owned boutique cigar lounge based in McKinney, Texas.
Cookies
We use cookies to improve your experience on our site. Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier.
We use cookies to:
- Remember your preferences and settings
- Keep you logged into your account
- Understand how visitors interact with our site
- Facilitate order processing and customer service
You can opt out of cookies by adjusting your browser settings. Disabling cookies may affect your experience on the site.
Embedded Content from Other Websites
Articles and product pages on this site may include embedded content (e.g., YouTube videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.
These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with their content, especially if you are logged in to those services.
Who We Share Your Data With
We do not sell or rent your personal information to third parties. We may share limited data with trusted service providers (e.g., payment processors like Clover, shipping carriers, email marketing platforms) to process your orders, deliver products, or communicate with you.
How Long We Retain Your Data
If you register on our website, we store the personal information you provide in your user profile. You can view, edit, or delete your personal information at any time (except for your username). Website administrators can also view and edit this information.
What Rights You Have Over Your Data
You can request:
- A copy of the personal data we hold about you
- That we update or delete your personal data
To make a request, please contact us using the information provided on our site. We will respond within 30 days.
Email Communications
By placing an order or registering on our website, you agree to be added to our email list. We use email communications to send:
- Order confirmations
- Updates about your purchase
- News about new products, events, and promotions
You can unsubscribe at any time by clicking the “Unsubscribe” link in any marketing email. We comply with all CAN-SPAM and applicable privacy regulations. We do not share or sell your email address with third parties for marketing purposes.
Age Verification & Legal Use
This site sells age-restricted products (premium cigars). By using this site, you confirm that:
- You are 21 years of age or older
- You reside in the State of Texas
- You are legally permitted to purchase tobacco products in your jurisdiction
At this time, we only ship within Texas. Both the billing and shipping address must be within Texas. Orders placed outside Texas will be canceled.
Payment & Order Information
When you place an order, we collect information necessary to process the transaction, including:
- Name
- Billing and shipping addresses
- Email address
- Phone number
- Payment details (securely processed through Clover)
This information is used only to fulfill your order, provide customer support, and comply with legal obligations (e.g., age verification, taxes).
How We Protect Your Data
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. When we do, the date at the top of this page will be updated.
Contact Us
If you have any questions about this policy or your data, please contact us at:
Viso Cigar Lounge
McKinney, Texas
info@visocigars.com